Please find below a list of common questions and answers related to our online Learning Platform.
Why would I choose your service?
We are offering content on a platform with the goal of being your one-stop shop for easily understood physical education and youth athletic development content. Our goal is to be accessible to parents, coaches, PE teachers, and strength & conditioning coaches. We want you to learn using our platform and take what you learn to help your students, kids, and athletes perform better.
How often with the content be updated?
As we ramp up our online platform, we are gauging feedback from our members like you. Our goal is to update this platform regularly on at least a monthly basis. Our goal is to offer the highest quality content possible.
Can I search videos and other content?
Yes! As a subscribed Member, you can use the search bar within the Learning Platform to search all content available to you.
Account / Subscription Questions
Do you offer refunds?
Refunds typically are not offered with any of our online services as they are subscription based on a monthly basis or other basis chosen by the Member. Please submit a Support ticket to discuss your specific case.
I can't login or access my account.
New Account Support: Text us at (978) 612-6023; if we can't resolve your concern via text, we'll schedule a call back.
During the registration process, there are two emails sent, a subscription confirmation and an account activation link. These emails come from
What information of mine do you store?
We retain your email, your name as provided during registration, and your phone number if you provide it. You have the option to subscribe to an email newsletter during the account creation process. Your credit card information is not stored on our servers. Your credit card information and recurring subscription payments are handled by Stripe, a widely known internet payment processing platform. Upon cancellation of all your subscriptions, your basic account information is retained unless you create a support ticket and request that your account is purged. As described in our privacy policy, we do utilize Google Analytics to collect information on how our users interact with our website; this information is in aggregate.
I have another question not answered here.
Please login to the Platform and click the Feedback & Support link to create a new support ticket. Someone will respond to your ticket shortly. We do not offer direct email support as our Support Ticket application allows us to better track your request among our team.